Back to HomeContentOpsDept

Privacy Policy

Last Updated: June 10, 2026

1. Introduction

Content Operations Department LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy describes how we collect, use, and safeguard your information when you request a systems audit or engage with our services.

2. Information We Collect

When you fill out our systems audit request form, we collect the following personal identifier information:

  • First Name and Last Name
  • Business Email Address
  • Mobile Phone Number

3. 10DLC & SMS Communication

By providing your mobile phone number and opting in via the SMS consent checkbox on our contact form, you explicitly agree to receive SMS messages from Content Operations Department LLC for the following use cases:

  • Conversational Messaging: One-to-one conversations and general customer support.
  • Appointment Reminders: Confirming or rescheduling service appointments.
  • Alerts & Notifications: Basic updates or notifications sent directly to an opted-in individual.

Consent & Opt-Out

Consent is not a condition of purchase. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Message frequency may vary. Standard Message and Data Rates may apply.

Mobile Information Sharing & Disclosure

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

We do not sell, rent, lease, or otherwise transfer your mobile phone number, SMS consent, or opt-in data to any third parties for their own marketing, advertising, or promotional use under any circumstances.

4. How We Use Your Data

We use the gathered information to:

  • Review your systems operations and identify workflow gaps.
  • Generate and deliver your operations audit results.
  • Communicate via email or SMS regarding schedules, updates, and technical recommendations.

5. Data Protection

We implement robust security measures to prevent unauthorized access, alteration, or disclosure of your personal details. However, please remember that no method of transmission over the internet is 100% secure.

6. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

christian@contentopsdept.com